Terms and Policies

Offers

Offers herein made are for the WHOLESALE TRADE ONLY; NO EXCEPTIONS. Contract material needed in larger quantities must be a “firm order” and placed on order at least one (1) year in advance.

Formation of Contract

The terms set forth are the sole terms for the sale of goods and services by Greensboro Shrub Nursery, Inc., unless otherwise specified in writing. Any contract made for the sale of goods and/or services by Greensboro Shrub Nursery, Inc. is expressly conditional on the buyer’s assent to the terms stated herein. Should it become necessary for Greensboro Shrub Nursery to obtain the services of an attorney/collection agency and /or any other legal measure for the collection of accounts, monies or fees owed, and NSF’s, regardless of whether a suit is instituted, I understand and agree to become financially responsible for paying those fees. I also understand and agree if a suit is filed against me to secure collection of any of the above, I hereby consent to Greensboro Shrub Nursery, Inc.’s selection of Guilford County, Greensboro, North Carolina as the proper venue for filing of such a suit. I expressly waive any claim I might have to place the suit in another county or state.

Prices

All prices are F.O.B. our nursery. Pre-orders will be acknowledged immediately. Prices are subject to change according to our current pricing at time of shipment.

Minimum Order

We do not have a minimum order policy and try to be flexible in this area. We do require enough to make it worth our while to come into your area whether we have other loads coming to your area or not. In the event your order falls below a nominal figure, a flat-rate delivery fee will be applied. Please call our office for further details or questions that you may have.

Shipping Information

Our nursery is open and make deliveries year-round in and out-of-state. We use our own specially-designed trucks and trailers to haul your plant material. Our professional drivers are available all year long providing excellent customer service as well as assisting with unloading your material. We accommodate your schedule according to arrival dates and times to the best of our ability. We also have delivery schedules available on weekends for your convenience. You are responsible for sufficient help in unloading your order. In the event we are detained beyond reasonable terms and or need help unloading, extra fees will apply.

Deliveries

Delivery arrangements can usually be made with at least 24 hour notice. Delivery charge for orders will be charged a percentage of the total dollar amount of the order based on shipment location. Order amounts that fall below a standard sized order will have a flat-rate delivery charge added instead of a percentage. We deliver throughout NC, SC, and GA as well as KY, OH, PA, IN, and all up the Eastern Seaboard. Percentages range from 10% to 17% for these areas. Additional charges may be added to your invoice if our driver incurs unusual delivery requests. There is also a $50.00-$75.00 Drop Charge on all deliveries by tractor-trailer. We will under no circumstance be responsible for time, labor or be charged for delays that we may incur getting your delivery to you that would be beyond our control.

Pick Up Orders

We are not responsible for tarp material or labor to tarp your truck. Tarp material may be available for sale. No appointments are needed to pick up plant material. Large orders may want to be called in ahead so that the material may be pre-pulled. This may or may not be possible due to our daily workload.

Notice

Landscaper’s, Contractor’s or Designer’s—Do NOT send your customer to the nursery to purchase plants using your Business name or account to receive Wholesale pricing. We have a Retail area setup for the sole purpose of doing business with the general public. We offer super prices on our nursery-grown items, however pricing levels have been developed to comply with wholesale and retail trade.

Credit Accounts

We do offer a line of credit for your company to apply for and use according to our terms. Please allow time for processing (2-4 weeks). We require an Agreement, with business and personal guarantee before credit will even be considered. Terms are Net 30 days from date of invoice. A service charge of 1.5% per month (18% per annum) will be applied to past due accounts over 30 days. Payment on account is applied to accrued interest first. Secondarily, remaining payment will be applied to principal balance on account. Special pricing or discounted items will be re-invoiced at regular prices if terms of payment are not met. We accept business checks, cash and ALL major credit cards. Any legal fees for collecting that we incur will become your financial responsibility.

Returned Check Policy

There is a $30.00 fee for all returned checks. We do not re-process NSF checks. We do not accept partial payments. You will be expected to send certified funds, cash, money order or credit card by phone as replacement immediately. Any legal fees for collecting that we incur will become your financial responsibility.*See Formation of Contract Section.

Guarantee

We warrant to the extent of the purchase price that the plants sold are true to name and as described with recognized tolerances; no other warranty is given, expressed or implied. We will under no circumstances, be liable for more than the sum paid for the stock. When plants leave our possession we have no way of knowing whether they receive proper care, therefore we do not guarantee that they live, pass inspection or be saleable. All of our orders are accepted, acknowledged and shipments made  subject to crop condition and could be cancelled, prorated or changed based on availability at the time of shipment.

Claims

All plants become your property at the time of delivery or pick up. Plant material should be counted and inspected at that time. If there are problems at time of delivery or if you find a problem after our driver leaves, our office must be contacted immediately. Any damage from shipment must be noted to the driver and on the invoice at the time of delivery. Claims may be resolved by replacement or credit and are handled as quickly as possible. We will try our best to work out a happy medium to everyone’s satisfaction.

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